Privacy Policy

The Terms and Conditions & Privacy Policy of Houseway Consulting

Last updated 18 August 2021

General information

This privacy policy is for your, and our, protection, and is to inform you of how we use the data you consent to give us.

Please read the information below.  We value every single client and website visitor and this information is for the protection of all parties.

Our website address is https://housewayconsulting.co.za.
Our business is called “Houseway Consulting”, and is owned by Keryn House.
The business is situated in Kwa-Zulu Natal, South Africa.
You can contact Melissa at keryn@housewayconsulting.co.za.

When you submit an enquiry by sending Houseway Consulting an email (either directly, or by submitting a message through the contact form on this website), you consent to Houseway Consulting collecting this information, and using it to communicate with you.

When you enter your information (first name, last name, email address) into an email opt-in form in order to download a free product/guide/e-book, you consent to Houseway Consulting collecting this information, and using it to communicate with you.

Personal data that we process

What personal data we collect
We collect personal data, transactional data, and technical data.

Personal data:  When you fill in our contact form to send us a message, and/or fill in our email opt-in forms, we collect your first name, last name and email address.  When you book an appointment through our website, we collect your first name, last name and email address.

Transactional data:  When you make a purchase from our shop, we collect information about what service(s) you purchased, as well as the account details you supply to us to create your customer account.  This includes data for billing such as company name, company location, company ID and/or VAT number (if applicable).

Technical data:  When you visit our website, we collect information about cookies.

Special and/or sensitive personal data that we process

Houseway Consulting does not process special or sensitive data.  Our website and/or service does not intend to collect data about website visitors who are younger than 16 years, unless they have permission from parents or guardians.  However, we cannot check if a visitor is older than 16 years of age.  We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent.  If you are convinced that we have collected personal information about a minor without this permission, please contact us via keryn@housewayconsulting.co.za for removal.

For what purpose and on what basis we process personal data

Houseway Consulting processes your personal data for the following purposes:

  • To contact you if necessary to carry out our services.
  • To deliver goods and services to you.
  • Handling your payment.
  • Sending our newsletter.
  • Inform you about changes to our services and products.
  • Allow you to create an account.
  • Houseway Consulting also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Amendments

We reserve the right to make changes to this privacy policy.

Let's Work Together